About
Customer service and retail roles are the most common first jobs for international students. This Masterclass provides tools to excel and create pathways to supervisory roles. • Kiwi customer service values: manaakitanga, humility, fairness • Handling complaints and conflict with professionalism • Upselling and cross-selling techniques that feel authentic • Teamwork and communication in diverse environments • Career progression from entry-level to team leader By completing these SANZ Masterclasses, students will gain practical skills and cultural insights to succeed in New Zealand’s employment landscape — from entry-level roles to professional careers.
Price
NZ$150